In October 2021, the UK Food Information Amendment will be introduced into law requiring on-site food sellers to provide customers with full ingredient lists and allergen information on all pre-packaged food items.  The team at TriplePs share with unLTD the system they have developed which can be installed and ready
for the changes in regulation.

What is Natasha’s Law?

In October 2021, the UK Food Information Amendment will be introduced into law requiring on-site food sellers to provide customers with full ingredient lists and allergen information on all pre-packaged food items.  It is known as Natasha’s Law following the death of the 15-year-old who suffered a reaction to food sold at Heathrow Airport.

The challenge is to go further.

The food services industry – restaurants, takeaways, mobile and event catering – has, according to the latest published figures for 2018, a combined annual turnover of £73billion. This means there is a substantial risk due to the amount of food prepared and sold.

After reviewing the risks and problems, our development team have tackled the challenge head on. TriplePs are used to solving problems, and have been developed a system which can be installed and ready for October 2021.

How can the TriplePs Food Ordering Service help make it safer for the customer?

The common approach to the law is to include additional information on the product labels. However, this still puts the emphasis on customers taking responsibility for identifying potential allergens.

The TriplePs approach is an app which allows customers to order food and match it against their pre-loaded allergen information, coupled with the capture of ingredients by the restaurant or takeaway as they setup their menu.

This alerts the customer at the point of ordering of the potential risk to health, and prevents the order being placed.

What are the benefits to both customers and the food service industry?

Our solution has been designed to help make things safer and better for all sectors of the food service industry and its customers.

The benefits are:

  • Delivering the best customer and guest experience is at the heart of self-service experience – our solution offers a flexibility unmatched by other providers.
  • Flexibility is at its core with the provision of tablets for at-table ordering and front-of-house kiosks along with customer device ordering options.
  • The kitchen is the engine of any food organisation. We have a range of products to assist, from touch screen monitors and printers to simple tablets for smaller retail operations.
  • Worried about existing apps and customer base? TriplePs have the capability to integrate into existing systems, which means fewer changes. We know customers appreciate consistency.

Cost reductions – our serverless cloud solution is at the forefront of technology, helping to make our solution super competitive, highly accessible and secure.

Is it for you?

If your organisation prepares food for sale on site, you run a restaurant, takeaway with on-site tables, a works canteen, hospital kitchen, school meals service, event meal service, small kiosks – then yes it is.

Our aim is help purchasing food stay safe for customers, while using what we do best with innovation to improve quality, efficiency, and value.

We are offering incentives for orders in August and September in preparation for the law in October 2021.

Contact us for a chat via our website: triplepsltd.com or give us a call on 01226 449600.

 Further information on Natasha’s Law can be found at www.natashas-law.com

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