Whyy? Change CEO Ray Byrne says we already know what excellence looks like for our businesses – and gives unLTD readers a ‘mid-term report’ on the training firm’s successful adaptation to the challenges of the pandemic

We all daydream… But when was the last time you imagined making the output from your job worse than today? When did you last imagine not helping your team? And feel that a bad manager should be the template as a role model? Or maybe wish your competition more success than you? The answer is never.

This is because we already know what excellence looks like. What it creates and even what it makes space for. What we find difficult is how to mix just the right amount of maths, a sprinkling of risk and a tablespoon of hard graft to create the perfect cake.

I want to be excellent at whatever I turn my attention too, but more importantly I want to be a part of something big. They call this fulfilment, and it turns out they are mutually beneficial.

When we featured in unLTD in November 2020 it was to talk about the pain of change and how our team adapted to the challenges of COVID-19. Well, today, I would like to set out our mid-term report.

Governance

OFSTED surprised us with a monitoring visit. It was expected and even welcomed, but in the middle of a pandemic. Not perfect timing, but a true test. The good news is we received the highest available grading of ‘significant progress’. But what now…

People

In November 2020, we had four in the team. We now have nine. Great, but we still stumble when it comes to finding the right behaviours. It’s a challenge to find the right skills, but more of an ‘art’ to have the talent and approach to meet the vision. Matt Trueman is a true find. In nine months, he has gone from an intern to marketing lead to now our head of communication and is currently recruiting for a new intern to join his team. So, what now…

Approach

We have the right accredited partnerships. We act as though we are in the entertainment and hospitality business and probably received more positive feedback from our delegates on the high standards of the lunches provided than we do about the standard of our delivery. So, what now…

I dream about transforming people and industry and the interactions between them. I dream about South Yorkshire transforming its standing in the country and being recognised as the heart of the latest thinking in technology, insight, and practice at whatever we choose to excel in.

Crack On

The fact is daydreaming plays a part and so to ACTION.

We at Whyy? intend to be at the heart of the conversation and intend to talk ‘excellence’ in everything we engage with. We are planning our first annual event to be held at New York Stadium, Rotherham in July 2021 on all things Business Operational Excellence, and even press-ganged unLTD’s very own Dan Laver to host the panel discussion!

If you want to know more, drop me a line on raybyrne@whyychange.com but let me leave you with this one question…

What steps are you taking today to make your daydreams come true?