Situated in the heart of Doncaster, Connected Vehicle Solutions (CVS) recently marked its first anniversary. Founder Jason Craven tells unLTD how his goal has always been to bring a genuinely innovative approach to a crowded market…
With over 18 years of experience in the video telematics industry, Jason has partnered with global organisations to deliver advanced technology that helps fleet operators reduce incident claims while simultaneously decreasing their carbon footprint - just two of the many benefits his solutions provide to fleet operations.
This wealth of experience has shaped Jason’s understanding of the industry, allowing him to identify both its strengths and weaknesses. He felt it was the right moment to provide a fresh alternative, one that directly addresses the specific challenges and pain points faced by businesses - an approach that has been long overdue in the sector.
The past year has been foundational, ensuring that effective solutions are established, including cutting-edge hardware that incorporates genuine machine learning AI technology. With these innovations, CVS is poised to deliver meaningful benefits to customers by evaluating their current setups and pinpointing what is necessary. New adopters of this technology often assume they require everything, which is not always the case.
Jason has also welcomed Graham Gardner to the team. With more than 20 years of experience in the fleet industry across various sectors, including incident management, risk management, telematics, and video telematics, Graham’s extensive background will enhance the business strategy and facilitate growth.
“Fleets have followed the same route for years with little disruption in the market,” explained Graham. “Companies often find themselves trapped in a cycle of endless contracts, wary of the costs associated with change and its effects on operations. It’s time for an innovative approach, and I was immediately drawn to what Jason and CVS are developing and the benefits it offers to customers.”
Business Doncaster has been instrumental in supporting Jason by connecting him with various networking and supply chain opportunities, guiding him to business forums where he can engage with other like-minded organisations, share insights and forge new connections.
What sets CVS apart is their commitment to saving clients’ money while delivering exceptional service. To start, they identify what clients already have in place to see if it can be leveraged. If the existing systems are functional, there’s no need for clients to make unnecessary purchases. Unfortunately, the industry often requires clients to buy new hardware when switching providers, which is unjust. Hardware typically remains operational and can be migrated to a new platform, and it represents one of the largest expenses for fleets.
Connected Vehicle Solutions provides a diverse array of customisable options tailored to meet clients’ needs. While many fleets and businesses face similar challenges, they distinguishes themselves by striving to understand precisely what clients aim to achieve, implementing solutions from day one.
ason expands on this: “Clients are at the core of our mission. From our initial meeting to ongoing support, we don’t just sell a generic solution; we focus on understanding their operations and the specific challenges they encounter, crafting a solution that supports them.
“The industry has lost sight of client needs. Video telematics offer numerous benefits, many of which are secondary to primary objectives. For instance, integrating a video telematics solution can enhance insurance claims, which can lead to improved driver behaviour, ultimately driving better efficiency and reducing fuel costs. The solution essentially becomes self-sustaining once adopted, and that’s where we come in.”
CVS also offers various fleet solutions, such as driver walkaround checks. Many companies still rely on paper-based methods or neglect these checks entirely; why not have drivers report vehicle issues to enhance safety?
Regarding security asset tracking, many telematics devices are typically installed in the same location, often connected to the ignition. While this is convenient, it also makes it easier for thieves. By incorporating a battery-powered security tracker that reports once or twice daily, fleets gain an extra layer of protection and peace of mind.
CVS’s camera solutions span from a single forward-facing dashcam to intricate multi-camera setups covering an entire fleet. These solutions include driver-facing AI cameras designed to reduce distractions, such as mobile phone usage. Fleets may also want to monitor their surroundings, both inside and outside the vehicle, for added security. The approach is straightforward: CVS provide only the solutions clients desire from the outset, allowing for upgrades and additional features as needed.
The business was established with the core pillar of providing exceptional customer service from the very beginning. This commitment extends from the initial meeting and onboarding process to the ongoing review meetings. Both directors uphold this principle, and anyone who joins the business in the future will embrace the same ethos.
Contact CVS today on 0800 7555253 or at connectedvehiclesolutions.co.uk and saferroads@connectedvehiclesolutions.co.uk
