With help from Launchpad, director Waseem Althulaya and manager Sabina Yasmin set up Hallam Homecare Services in 2016 to provide domiciliary care across the city region. They tell unLTD about starting a business – and adapting during COVID-19
Tell us about your company!
We set up Hallam Homecare Services nearly four years ago with the objective of providing domiciliary care to those in the BME sector after noticing a shortage in Sheffield.
When we started the business, it was a long process with many hurdles to overcome which we successfully managed to do as we are now a recognised provider. We started off by delivering domiciliary care and then opened a day centre and expanded into respite care and assisted living.
When did you first decide to start up your own and what inspired you?
After working in the local community we noticed that there were lots of people who needed additional support with medication, paperwork and health issues who unfortunately were not receiving it.
We started to conduct research to find out if people felt there was a need for more BME companies and our research found that there was a need for more businesses to accommodate those with specific language, religion and cultural needs, so this gave us the go ahead.
How has Launchpad helped you?
When we launched there was lots of paperwork that needed to be completed from risk assessments and appraisals to policies and procedures. We also had to meet the minimum requirements to be registered with the Care Quality Commission (CQC) and local authorities which were both challenging, however, with the support of Launchpad and their guidance we were able to successfully launch our business.
Since the pandemic, you were one of the Sheffield BAMER Covid-19 Action Group founders. Tell us about that?
We founded Sheffield BAMER COVID -19 Action Group to help those in the community who don’t have any additional support. Our staff were passionate about continuing to work but the demand got bigger, so we started to work with similar organisations to help the wider community and those most vulnerable and hard to reach.
We have a weekly Zoom meeting with Emma Dickenson from Sheffield City Council who signposts us in the right direction and so far, we have helped more than 700 families with food parcels.
What are your hopes and aims for the business?
In the future we hope that more people will use our services and we want to raise awareness of Hallam Homecare Services so that we can reach the people that need us the most.
Launchpad advisor Irshad Akbar said:
I first met Waseem and Sabina when they approached the Launchpad Mentoring Programme. Having explained to them the steps needed, a mentor was assigned to them that supported them to obtain CQC registration. Following registration, they approached Launchpad and had one-to-one meetings with a business advisor, who emphasised the importance of establishing a fully functioning ‘back office’, marketing, networking and working strategically. HSS continue to receive support in terms of training, recruitment, providing services that add value and meet the needs of their diverse customer base.
Starting and growing a business is not easy and that’s why the Launchpad programme was created. Part funded by the European Regional Development Fund and our partners means there is no cost to the entrepreneur, so we can get straight to work on turning those dreams into reality.
Stop dreaming and do it. Contact us for information now on 03330 00 00 39 or email email@example.com.