iRepair Stop is an Apple tech repair firm based in Sheffield. Its Apple certified engineers are trained to handle everything from a basic diagnostic to a full device rebuild.
Tell us about your business – sell yourselves!
iRepair Stop has been trading for three and a half years. We have a shop/workshop in a great location close to the city centre and the universities. We have recently invested in a further workshop in Neepsend.
We have Apple accredited engineers and specialise in the hardware repair of the Apple product range. Everything from iPod to iMac. We can also support Apple networking and software set up and fault resolution. We can deliver training and consultancy too.
We have recently been successful in our application to become an Apple independent repair programme company. There are very few in the UK. This gives us massive advantage. We can buy Apple genuine parts and access Apple’s own knowledge base and diagnostic tools.
We are also involved in the purchase and refurbishment of Apple products. We can supply at much cheaper cost than brand new. We have iPhones, iPads, MacBooks and several iMacs for sale currently. This supports our green credentials. Refurbish rather than renew supply is our mantra.
We pride ourselves on delivering a great customer experience. The feedback we have from our customers through Google reviews is truly exceptional.
Who are your customers and how are you targeting them?
We derive a good deal of our business through walk in consumers, students especially, with iPhone and iPad screen replacements, but we are getting more involved with business customers. We now have a number of business clients on a break fix arrangement.
This is an area we’d like to grow through managed services where we can manage clients’ Apple estates. This expertise is somewhat limited in Sheffield. We have relationships with IT companies who have existing, or prospective clients, with a requirement for Apple support that is unfulfilled. We have strong links to Sheffield’s universities.
How can people get in touch with you?
Our details are below. Please drop in to our reception on Ecclesall Road, call us or message us via our website.
393 Ecclesall Road, S11 8PG / 0114 266 1961 / www.irepairstop.co.uk